These Terms govern your use of coachruthjackson.com and the programs and services offered by Ruth Wanjohi (“Ruth Jackson”). By using the Site or enrolling in a program, you agree to these Terms.

Our programs

We offer self-paced online certificate courses (priced as shown on the Site, currently US$79 each) and custom, personally-delivered customer-service training (priced by enquiry). Course content is for your personal learning and may be updated or improved over time.

Accounts

You are responsible for keeping your account details secure and for activity under your account. Provide accurate information when registering.

Payment

Payments are processed securely by Pesapal. Prices are shown on the program pages. By purchasing, you authorise the charge for the selected program.

Access & delivery

After successful payment you will receive access details and instructions in your customer dashboard. Self-paced courses include lifetime access unless stated otherwise. Custom training is scheduled directly with Ruth.

Certificates

Certificates of completion are issued for paid courses upon meeting the completion criteria. They acknowledge participation and completion of the course content.

Refunds

Refunds are handled under our Refund Policy.

Intellectual property

All course materials, text, graphics and the Site itself are owned by Ruth Jackson and may not be copied, resold or redistributed without written permission.

Acceptable use

You agree not to misuse the Site, share your paid access with others, or attempt to disrupt or gain unauthorised access to our systems.

Disclaimer & liability

Our programs are educational and provided in good faith. We do not guarantee specific business or financial outcomes. To the extent permitted by law, our liability is limited to the amount you paid for the relevant program.

Governing law

These Terms are governed by the laws of Kenya.

Contact

Questions? Reach Ruth at +254 729 384374 or via WhatsApp.

These terms are provided as a general template and should be reviewed by a qualified professional before relying on them.