This Privacy Policy explains how Ruth Wanjohi (“Ruth Jackson”, “we”, “us”) collects, uses and protects your personal information when you use coachruthjackson.com (the “Site”). We respect your privacy and handle your data in line with Kenya's Data Protection Act, 2019.
Information we collect
- Account details — your name, email address and a password when you create an account.
- Enrolment & contact details — your name, email and phone number when you enrol in a program or request training. Your phone number is used for course access and communication, not for payment.
- Payment information — payments are processed by Pesapal. We do not see or store your full card or mobile-money details; we receive only a confirmation of the transaction.
- Messages — the content of messages you send Ruth through the dashboard or contact forms.
- Usage data — basic, non-identifying information your browser sends (e.g. pages visited), used to keep the Site working.
How we use your information
- To create and manage your account and enrolments.
- To deliver course access, instructions and support.
- To respond to your messages and enquiries.
- To process payments through Pesapal.
- To improve the Site and our programs.
Sharing your information
We do not sell your personal data. We share it only with service providers that help us run the Site, namely our payment processor (Pesapal) and our web host, and only as needed to provide the service or comply with the law.
Cookies & local storage
The Site uses your browser's local storage to keep you signed in and remember your preferences. We do not use third-party advertising trackers.
Data retention
We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations. You may ask us to delete your account at any time.
Your rights
You have the right to access, correct or delete your personal data, and to object to its processing. To exercise these rights, contact us using the details below.
Contact
Questions about this policy? Reach Ruth at +254 729 384374 or via WhatsApp.
This policy is provided as a general template and should be reviewed by a qualified professional before relying on it for compliance.